How we build integrations that scale
Most integration failures aren’t technical.
They are failures of ownership, contracts, and data clarity. Our approach focuses on clarity first, then delivery in controlled increments.
Align on outcomes & ownership
Define what “good” looks like in business terms:
latency, accuracy, data ownership, and support responsibilities.
Design the data contract
Define explicit data contracts: canonical objects, identifiers, consent and preference models, event schemas, and error semantics. Assumptions are replaced by contracts.
Choose the right pattern
Select integration patterns based on reality, not theory: real-time vs batch, pub-sub vs sync, API-led vs direct calls. Patterns serve operations, not architecture slides.
Build with quality gates
Build with discipline: automated tests, sandbox strategy, performance validation, controlled releases. Quality is designed in, not inspected later.
Operate & improve
Run integrations as living systems: monitoring, alerting, reconciliation, documentation, and continuous iteration.
Integration is operated like a product, not closed as a project.